Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. Additionally, some scammers may try to identify themselves as a Microsoft MVP.
You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.
Verify you have your Surewest email account setup correctly…
Here is an Outlook 2007 help page from Surewest. Its similar for Outlook 2010…
Surewest server information…
MS-MVP Windows Desktop Experience
“When all else fails try what the captain suggested before you started…”MS-MVP Windows Expert – Consumer
“When all else fails read the instructions”
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